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Help and Support Articles
Q. What does it mean when a wallet is in maintenance?
Q. What is TXBEX’s responsibility to its users regarding these token features and promotions?
Q. Why is my account disabled?
Q. Why hasn’t my account been verified yet?
Q. Verification Tips
Q. How does Two-Factor Authentication (2FA) increase account security?
Q. Why is it important to enable Two-Factor Authentication (2FA)?
Q. What is Two-Factor Authentication?
Q. How do I protect my account?
Q. How does TXBEX protect the security of my trading account and transactions?
Q. How do I get rewards for holding TXD Coins?
Q. Can I swap BTC for TXD COIN?
Q. How do the fees on TXBEX compare to the fees elsewhere?
Q. What are the TXBEX exchange fees?
Q. What do I do if I need help with a technical issue or a question?
Q. Can we use hardware wallets (...) while trading on TXBEX?
Q. Can I store more than one coin in my wallet on TXBEX?
Q. Can I trade when a wallet is disabled?
Q. I deposited coins while the wallet was offline, will they be credited?
Other Troubleshooting, Support
Q. What do I do if my account is hacked or an unauthorized login is identified?
Q. How do I remove or disable Two-Factor?
Q. What do I do if I don’t have a backup code/ recovery key?
Q. Who do I contact for account support?
Why TXBEX, Miscellaneous Questions
Q. Does TXBEX offer trading advice or security tips for beginner traders?
Q. What’s your current roadmap?
Q. I would like to volunteer for TXBEX. How can I get involved?
Q. When are we going to see TXD Coin in other exchanges?
Q. What Makes TXBEX different from other blockchain platforms?